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Topic · Conversion and CRO

ICE prioritization framework

Impact, Confidence, Ease. Sort your CRO backlog.

DefinitionConversion and CRO

What is ice prioritization framework?

ICE is a prioritization framework that scores each potential change on three axes: Impact (expected effect on the metric), Confidence (how sure we are it'll work), and Ease (how cheap it is to ship). Each axis scored 1-10. The product (or weighted average) ranks experiments. Used heavily in CRO, growth, and product backlogs.

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FAQ

Common questions about ice prioritization framework

Should ICE scores be multiplied or averaged?
Multiplied is the common form (max 1000). Averaging (max 10) is easier to read but loses signal at the extremes.
Who scores the ICE?
Run a small group: product, marketing, design. Solo scoring overweights confirmation bias.
What's a typical priority threshold?
Score above 200 (or 7 averaged) is a go. 100-200 needs more cheap validation. Below 100 is a parking lot item.
Is RICE better than ICE?
RICE adds Reach as a fourth axis. Useful for product teams; ICE is enough for most CRO/marketing backlogs.
Does ICE work for non-CRO work?
Yes. Use it on content backlogs, ad-creative briefs, and partnership decisions.

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